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Registering with Tantalus Prime is simple! 

  1. Complete a registration application.
  2. Visit your Healthcare Practitioner, and have them fax your Medical Document to 1-855-309-7348.

We'll process your documents and you will be emailed login info.

It's easy to transfer your medical document to Tantalus Labs. Simply call up your current Licensed Producer, and tell them you'd like your medical document transferred to Tantalus Labs. They'll take care of the rest. 

We can refer you to a Health Care Practitioner who will assess you for eligibility to medical cannabis. Send us an email, and we will send you more information.

Yes, as long as you are using a different medical document for each LP. You can split your prescribed daily prescription amount among different LPs with separate medical documents. Contact your Healthcare Practitioner to process this request.

Medical insurance plans generally do not cover the cost of medical cannabis in Canada. In some cases it can be claimed with Veterans Affairs or as a health deduction from personal income tax. Speak to your doctor or insurance provider for more details. 

You can update your personal information by contacting us and requesting an amendment. We will send you a link with instructions. Be advised that once you submit an amendment, your account is placed on hold and no orders can be placed. Once your changes are verified and approved, you may resume ordering. 

Once an order is placed, all sales are final. If there is a mistake on an order placed, please contact us immediately and we will do our best to assist you.

Five gram increments allow us to pre-package our orders, which means shorter processing time, and faster delivery. We’ve found it works pretty well.

You can order up to 150 grams at a time.

Please note that your public possession limit will vary depending on your medical document and what your healthcare practitioner prescribed.

The best place to buy Tantalus cannabis is through Tantalus Prime. Get registered here.

We will be available in BC Cannabis Stores as of early November 2018. We plan to expand to the rest of Canada Canada throughout the rest of the year. You can sign up for our email updates to stay in the loop. 

If you’re not happy with your product for whatever reason, let us know, and we’ll make it right.

You will receive an email with a tracking number when your order leaves our facility. The tracking number lets you track your shipment through the carrier’s website.

As per Health Canada regulations, you cannot pick up from our location. Instead, we deliver right to your door.

Yes. Shipping is calculated based on the location of your shipping address and your shipping provider. All costs for shipping can be reviewed before checkout. 

It will take between 1-4 business days to receive your order, depending on where you live. Delivery time is dependant on carrier and location. A signature is required upon delivery.

We accept payment from all major credit cards (including AmEx). Please be advised that we currently cannot accept Credit Debit cards, reloadable credit cards and credit gift cards. 

Yes. Enter your K-number on your registration form, and we will work with VAC to verify coverage and arrange billing.

Keep your cannabis in the jar we send you. That jar will be labelled with your registration information and medical information. These details prove you are registered with Tantalus Labs as a medical patient. 

Look for the label on the bottom of your jar. 

With the new Cannabis Regulations, adults are allowed to be in public possession of up to 30 grams of cannabis without proof of a medical document.

If you are a medical patient, your public possession limit is the greater of 30 grams or 30x your daily prescription amount, up to a maximum of 150 grams. 

 

As of October 17th 2018, the ACMPR is now consolidated as part of the Cannabis Regulations

The Access to Cannabis for Medical Purposes (ACMPR) are the Government of Canada's regulations that enable patients to obtain authorization to access cannabis for medical purposes.

It's a mail order system that allows patients to sign up with a licensed producer, and legally purchase medical cannabis online in Canada.

Under the ACMPR, Doctors or Nurse Practitioners are responsible for authorizing patient access to medical cannabis.

We can point you in the right direction based on your preferences, and your previous experience with using cannabis. A good rule of thumb is to start low, go slow, and follow your nose.

Cannabinoids are the active compounds found within Cannabis. There are at least 100 different cannabinoids that we know about, with THC and CBD being the ones with the relatively highest concentration in the plant.

THC and CBD are both cannabinoids found in cannabis.

Indica and sativa are considered to be a species of the genus Cannabis. However, it’s relatively rare to find either a pure Sativa or a pure Indica strain, as most cultivated strains of cannabis today are a hybrid of the two, being either indica or sativa dominant.

 

As more scientists study this plant, we’re learning that the classification of cannabis into Indica, Sativa, and Hybrid is incredibly oversimplified, and the subject of intense debate. The cannabis plant contains a huge array of cannabinoids, terpenes, and flavonoids, all of which interact with your body’s biochemistry in a very unique way. This means that you may have a totally different reaction to one strain, then say, the next person.

 

We’ve found that a better way to classify cannabis is to go by the ratio of THC to CBD. That’s why you’ll see all of our strains in three different categories, THC dominant, CBD dominant, or a balanced ratio.

Terpenes are the fragrant compounds that give cannabis it’s aromatic diversity. Found throughout the natural world, terpenes and can be found in many other plants, herbs and fruits. This is why certain strains will have the familiar notes of citrus, blueberry, pine, hops, etc. 

THC is the most prominent active compound within cannabis, and is attributed to producing most of the psychoactive effects.

CBD is the second most prominent cannabinoid found in cannabis, and is generally considered non-psychoactive, or less psychoactive than THC rich cannabis.

Please email us at Press@TantalusLabs.com. We'd love to help, and look forward to hearing from you.